This report, which complies with the requirement arising from article 26, number 1, subparagraph d), of the Statutes of ANACOMhttps://www.anacom.pt/render.jsp?contentId=1351851, is structured around 21 chapters: mission and activity of ANACOM; communication with stakeholders; protection of consumer interests and rights; record of entities; market analysis; regulated offers; costing systems; universal service; number portability; security of communications; infrastructures; radio spectrum management; numbering; complaints; market and spectrum supervision and oversight; administrative offences; resolution of disputes; international activity; institutional and technical cooperation; advising the Government; and litigation.
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