Bundled electronic communications services - 3rd quarter 2021



This information is copyrighted to ANACOM

This information is copyrighted to ANACOM

Executive summary

4.4 million bundled service subscribers

In the 3rd quarter of 2021 (3Q2021), the number of subscribers to these offers was 4.4 million (+150 thousand or +3.6% on the same quarter of the previous year). The growth observed is associated with 4/5P offers (+113 thousand) and, to a lesser extent, with 3P offers (+41 thousand).

4/5P offers were the most used

4/5P offers were the most used, with 2.2 million subscribers (51.0% of total bundled offer subscribers), followed by 3P offers, with 1.7 million subscribers (39.4%). The percentage growth of 4/5P offers (5.3%) was the lowest since these offers appeared.

Stand-alone offers represented 72.3% of mobile accesses and 15.8% of fixed accesses

Stand-alone or single play offers, which are characterised by not being available in a bundle, represented 72.3% of mobile accesses and 15.8% of fixed accesses.

In total fixed and mobile accesses, the majority (56.2%) were single play mobile accesses, followed by bundled mobile accesses (21.5%), bundled fixed accesses (18.8%) and, finally, single play fixed accesses (3.5%).

Revenues from bundles increased by 3.3% and unit revenue decreased by 0.7%

Between January and September 2021, bundled service revenues were around EUR 1336 million, up 3.3% year-on-year. Revenues from 4/5P offers represented 63.2% of the total.

The average monthly revenue per package subscriber was EUR 34.51 ( VAT excluded), down 0.7% on the same quarter last year. The average monthly revenue was EUR 43.11 for 4/5P offers (-1.9%) and EUR 27.59 for 3P offers (+1.0%).

Provider shares

By the end of 3Q2021, MEO was the provider with the largest share of bundled service subscribers (40.8%), followed by the NOS Group (36.0%), Vodafone (19.8%) and NOWO (3.3%). Compared to the same quarter of the previous year, Vodafone and MEO increased their share of subscribers (+0.8 p.p. and +0.3 p.p., respectively), while the NOS Group’s (-0.7 p.p.) and NOWO’s (-0.3 p.p.) shares decreased.

MEO presented the highest share of bundled service revenues (41.2%), followed by the NOS Group (39.9%), Vodafone (16.8%) and NOWO (2.0%). Compared to the same period of the previous year, Vodafone and MEO increased their share of revenues by 1.2 p.p. and 0.5 p.p., respectively, as opposed to the reduction noted in the NOS Group (-1.2 p.p.) and NOWO (-0.4 p.p.).

The level of concentration, measured by the Herfindahl-Hirschman Index, although high, decreased slightly compared to the same period of the previous year. 4/5P offers recorded the highest level of concentration. The current trend towards lower concentration began in 2013, with the launch of Vodafone’s triple play offer supported on FTTH. Overall, the level of concentration has not changed significantly since the beginning of 2018, with the exception of  4/5P offers where there has been a downward trend.