Presentations and conclusions

Opening Session

- José Manuel Amado da Silva, Chairman of ANACOM, Portugal

- Mário Lino, Minister of Public Works, Transports and Communications, Portugal

 Discursohttp://www.moptc.pt/tempfiles/20080918184650moptc.pdf (Speech)

Morning session

The universal service for electronic communications in competition

- Philippe Defraigne, Director of Cullen International

 Presentation - Universal service - Scope, designation and financing (746 Kb)

- Xavier Merlin, Deputy Director of Institutional Relations Unit, Information Society and Technologies, Directorate general of enterprises, Ministry of economy, Industry and employment, France

 Presentation - Universal service: Implementation in France and european perspectives from French presidency (50 Kb)

- Ronaldo Mota Sardenberg, Chairman of Agência Nacional de Telecomunicações (ANATEL), Brazil

•  Presentation

The universal service and the new generation networks

- Bernardo Hernández Bataller, Chairman of the INT Section for the Single Market, Production and Consumption, European Economic and Social Committee (EESC)

 Presentation - Las redes de nueva generación y el servicio universal (166 Kb)

- Bernardo Herman, Regulatory Affairs Manager, European Telecommunications Network Operators' Association (ETNO)

 Presentation - The universal service and the new generation networks (416 Kb)

- Luís Filipe Reis, Chairman of Associação dos Operadores de Telecomunicações (APRITEL), Portugal

 Presentation - Serviço universal - Concurso público ou oportunidade perdida? (3.981 Kb)

Afternoon session

The universal postal service in a liberalised environment

- Michael Crew, Director of Centre for Research in Regulated Industries, Rutgers University, USA

 Presentation - Universal service in a liberalized environment (368 Kb)

- Joerg Reinbothe, Head of Unit 4 - Postal Services, Directorate E - Services, Directorate General Internal Market and Services, European Commission, European Union

 Presentation - Universal service in a liberalised postal market (78 Kb)

- Serrana Bassini Casco, Secretary General of Postal Union of the Americas, Spain and Portugal (PUASP)

 Presentation - The universal service in a liberalised environment (149 Kb)

Universal service and protection of communication services users

- Paraskevi Michou, Head of Unit B.2 - Implementation of Regulatory Framework (I), Directorate B - Electronic Communications Policy, Information Society and Media Directorate-General, European Commission, European Union

 Presentation - Universal service and protection of communication services' users (153 Kb)

- Alexandrina Hirtan, Vice-President of National Regulatory Authority for Communication and Information Technology, Romania

 Presentation - End-user guarantees: Serving, empowering and protecting end-users - The romanian perspective (511 Kb)

- Domingos Soares Farinho, Director of Gabinete para a Resolução Alternativa de Litígios (GRAL), Ministry of Justice, Portugal

 Presentation - Universal servive and alternative dispute resolution (69 Kb)

- Luís Silveira Rodrigues, Member of Associação Portuguesa para a Defesa do Consumidor (DECO), Portugal

 Presentation - Serviço universal e a garantia e protecção dos utilizadores (630 Kb)

Closing Session

•  Conclusions (31 Kb)