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Model of disclosure by companies to end users
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Annex of model of disclosure - Table 1 and 2
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By determination of 24 September 2008, ANACOM gave approval, by way of a recommendation, to the model of disclosure to end users of information on quality of service as defined in Regulation no 46/2005 of 14 June ("Regulation on Quality of Service"), to be adopted by the companies providing the telephone service at a fixed location (FTS). It was likewise recommended that the providers of the FTS adopt this model of disclosure within a period of not more than two months following the date of its approval.
On this date, approval was also given to the position of ANACOM on the principal comments received from the companies providing the FTS with respect to the preliminary version of the recommendation, sent on 17 April 2008.