Technical help

Contact in case of query

Any queries about this website and its privacy policy, or requests for further information, should be sent to https://www.anacom.pt/render.jsp?contentId=1336303 gestao.conteudos@anacom.ptmailto:gestao.conteudos@anacom.pt.

Content in English

The icon on a Portuguese page of the website shows that the content is also available in English. The English version can be accessed by clicking this button.

From the English version, it's possible to access the Portuguese version of a page by clicking.

The icon in white means that an English version will be available soon.

If there is no icon on top of a page, this means that the page will not be available in English.

From the website header, it is possible to access the English version of the content from any page, and vice versa. If there is no English version of the content available, it accesses the homepage of the corresponding version.

File formats accepted by ANACOM

When sending ANACOM files using the online forms or by email ( info@anacom.ptmailto:info@anacom.pt), please use one of the following formats:

PDF files - Portable Document Format (open standard format);
OpenOffice files (open-source software and open standard formats);
Microsoft Office files (proprietary software);
Simple text files without formatting;
Image files (PNG, JPG).

We also recommend that documents are compressed. If you don't have compression software, we suggest the following (open-source and free): http://www.7-zip.org/http://www.7-zip.org/

How to view documents downloaded from the website

To see content in formats other than HTML, you will need specific software depending on the format of the file you want to view.

PDF: To access PDF files on this website, you will need to have Adobe Acrobat Reader installed.

All files available on this website are identified according to their format and size (for example: (PDF 379,229 KB)).

Formats used on this website:

PDF (Adobe Reader®)
Office®: Word, Excel, PowerPoint
ZIP
CSV and HTML

If you do not have the software programmes to read these formats, they can be obtained from the respective websites for each format. Otherwise you can use open-source software or download a converter from the Internet.

Further information:

Microsoft http://www.microsoft.com/en/us/default.aspx

Adobe Reader http://www.adobe.com/support/downloads/main.html

WinZip http://www.winzip.com/win/en/downwz.html

Hyperlinks to websites outside the anacom.pt domain

The hyperlinks provided in the "Links" area of the website lead away from ANACOM's website. These open in a new window.

Other external links can be found in a number of pages. These are marked with the following symbol.

ANACOM is not responsible for the content of these pages and cannot guarantee that they are up-to-date.


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