Public tender to carry out auditing of CTT indicators on quality of service, complaints and requests for information (2016 and 2017)


On 21 July 2017, notice was published in the 2nd series of Diário da República (Official Journal), announcing the launch of a public tender to contract auditing of the 2016 and 2017 annual values of indicators on quality of service, complaints and requests for information reported by CTT - Correios de Portugal. Launch of the tender was approved by ANACOM on 20 July 2017.

Proposals must be delivered no later than 4:00 pm on 8 August 2017, through the VORTAL http://pt.vortal.biz/ electronic platform.


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