Implementation of the measures of the Simplex Programme


Meeting between ANACOM and MAI on 11 October 2017 - Click to see more photos.https://www.anacom.pt/render.jsp?contentId=1419253A meeting between ANACOM and the Ministry of Internal Affairs took place on 11 October 2017 to discuss the implementation of measures of the Simplex Program, which aim to:

 

  • make the 112 emergency service inclusive for citizens with communication difficulties, including citizens with hearing or speech difficulties, and for this purpose new features are planned, such as SMS sending and the use of video calls (measure #21 of Simplex+ 2016 https://www.simplex.gov.pt/medidas);
  • implement geo-referencing in Portugal of calls to the 112 emergency service, automatically sending the respective data to Operational Centre on the coordinates of the caller's location (measure #84 of Simplex+ 2017 https://www.simplex.gov.pt/simplex2017).