Approval of CTT's request to deduct records referring to shipments affected by the COVID-19 pandemic for the purposes of calculating the QSI for the year 2022
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By decision of 6 July 2022, ANACOM has granted a request submitted by CTT - Correios de Portugal (CTT) to deduct records referring to shipments affected by the COVID-19 pandemic in January and February 2022, for the purposes of calculating the quality of service indicators (QSI) for 2022.
ANACOM also decided to waive the requirement for a prior hearing of CTT, under the terms of point f) of paragraph 1 of article 124 of Código do Procedimento Administrativo (Administrative Proceeding Code).
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Decisão de 06.07.2022
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