Penetration of electronic communications services


According to the Survey on the use of electronic communications services by small and medium-sized enterprises (SME) 1, 90.3 percent of these companies had the fixed telephone service (FTS) and 81.8 percent had the mobile telephone service (MTS) as of December 2010. As such, the number of SMEs with the FTS fell by 5.5 percentage points, while MTS penetration rose by 10 percentage points.

The Fixed Internet access service (FIAS) was used by 71 percent of the SMEs surveyed, while around a third had the Mobile Internet access service (MIAS).

The subscription TV service (TV) was reported with a penetration rate of 13.1 percent.

Table 1 - Possession of electronic communications services

Service

2007

2010

FTS

95.8

90.3

MTS

71.5

81.8

FIAS

63.5

71.0

MIAS

32.2

TV

4.5 *

13.1 *

Leased lines

0.3 #

2.3 #

Other data services

1.1 #

1.8 #

Unit: %.   
Source: ICP-ANACOM,  Survey on the use of electronic communications services by small and medium-sized enterprises, December 2007 and 2010
Base: All companies with less than 250 staff
Note 1: Estimates: (#) Unreliable estimate; (*) Acceptable estimate; (no symbol) Reliable estimate. 2
Note 2: The 2007 survey did not separate Internet by type of access (fixed or mobile).

The simultaneous use of fixed telephone, mobile telephone and Internet access (fixed and/or mobile) services is reported in 52 percent of all the companies surveyed, in line with the findings of the previous year.

Graph 1 – Groupings of electronic communications services

Simultaneous use of electronic communications services. More than half of micro, small and medium enterprises use the fixed telephone, mobile phone and Internet access (fixed and/or mobile) services simultaneously.

Unit: %.
Source: ICP-ANACOM, Survey on the use of electronic communications services by small and medium-sized enterprises, December 2007 and 2010
Base: All companies with less than 250 staff
Note 1: Estimates: (#) Unreliable estimate; (*) Acceptable estimate; (no symbol) Reliable estimate (see Footnote 2).
Note 2: The 2007 survey did not distinguish Internet by type of access (fixed or mobile).

At the end of 2010, around 31 percent of the companies surveyed had, simultaneously, the FTS, MTS and FIAS, whereas 21 percent used these three services in addition to the mobile Internet. However, only 37.4 percent of companies reported that they subscribed to a bundle of services (multiple play). This value is double the figure reported at the end of 2007.

Notes
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1 The following concepts are used in the context of this survey: micro-companies - companies with less than 10 employees; small companies – companies with 10 - 49 employees; medium-sized companies – companies with 50 - 249 employees.
2 The variation coefficient is considered as sampling error indicator, based on the variance of the “proportion” or “average” estimator (according to the case) of a simple random sample and assuming a significance level of 95 percent. The following classification is used: reliable estimate when variation coefficient of is less than 10 percent; acceptable estimate when variation coefficient is greater than or equal to 10 percent and less than 25 percent; unreliable estimate when variation coefficient is greater than or equal to 25 percent.