The primary objective of ICP-ANACOM's CDI is to support the organization's different departments and its staff, centralizing all types of publications and knowledge as are essential for staff development and to keep knowledge up-to-date. The CDI is also open to the general public between 9am and 5pm, Monday to Friday, with visitors able to consult documentation and access the bibliographic catalogue, as well as other databases and online services.
In 2011, the CDI received 451 enquiries from external users, including 374 telephone enquiries, 25 personal enquiries, 1 written enquiry and 54 email enquiries.
The CDI worked to replace its integrated library management in 2011 to ensure that information is properly processed and stored and to streamline the various operations involved in the service's functioning.
