Priorities and areas of intervention in the 2013-2015 three-year period


This Multiyear Plan presents the strategic priorities and the priority activities to be developed by ICP-ANACOM between 2013 and 2015.

In terms of planning and resource allocation, this document reflects the specific characteristics of ICP-ANACOM, which includes a very wide range of its own activities (particularly in the context of regulation, oversight, supervision and inspection of electronic communications networks and services and of postal networks and services; spectrum management and numbering; standardization, network integrity and security, and electronic commerce as well as the functions of providing technical advice to the Government and providing representation of the Portuguese State at international forums), thereby far exceeding the scope of action undertaken by the majority of European regulators.

Additionally, the Multiyear Plan further specifies:

  • the current activities of ICP-ANACOM, which, although of a more stable and permanent nature and less innovative than the priority activities, are vital to the performance of the regulator's mission and to the provision of technical advice to the Government; they also involve key resources (see chapter 4);
     
  • global activity indicators, to monitor the execution of activities, providing an assessment of organizational performance (see Annex V);
     
  • the strategic people plan, resource plan and financial plan, which quantify the resources needed to pursue the strategic priorities and implement the activities and actions defined for the 2013-2015 period (see chapter 6 and Annexes II to IV);
     
  • breakdown and timetabling of actions to be developed over the 2013-2015 three-year period, organized by strategic priority, showing whether each action corresponds, in itself, to a final outcome or to an intermediate outcome (half/contribution to obtaining a final result) presented in Annex I.

ICP-ANACOM supports the Government in matters related to the sector, upon request or on upon its own initiative, and works with the Government in defining strategic guidelines and general policies for communications, and suggesting or proposing legislative or public policy measures. Over the three years 2013-2015, it is envisaged that ICP-ANACOM may provide support, especially in terms of legislative output, as well as in the designation process and subsequent contracting of universal service providers.

In this same context, ICP-ANACOM also collaborates with the Portuguese Government, with the Governments of Portugal's autonomous regions and with other authorities in enhancing network and information security and in the development of security plans.

The Multiyear Plan for the 2013-2015 period is based on five strategic priorities, which are associated with specific priority activities (Figure 1).

Figure 1. Strategic priorities of ICP-ANACOM for the 2013-2015 three-year period

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It is noted that, with respect to ICP-ANACOM's previous plans, it was decided not make a separate strategic priority associated with the development of the EU internal market, since this priority increasingly overlaps all others and is split up and shared among other defined strategic priorities.

Simultaneously, a separate strategic priority is made related to ensuring the efficient management of public resources (such as spectrum and numbering), given the increased importance attached to the valuation of scarce assets; this is particularly relevant in an adverse economic environment and given the public service mission incumbent upon ICP-ANACOM.

Strategic Priority 1: Promote open and competitive markets

The goal of promoting open and competitive markets ultimately entails ensuring the satisfaction of end-user communication needs in the electronic communications sector and the postal sector and enhancing communications as a factor of economic growth, competitiveness, job creation, innovation and development of the information and knowledge society.

Two principal objectives are identified:

  • ensure that end-users (residential and non-residential) have a sustained and diverse choice of electronic communications services and postal services on offer, in terms of features offered, QoS, pricing and innovation;
     
  • create conditions conducive to efficient investment and innovation, in a competitive framework, in electronic communications networks and services, in particular those involving very high-speed broadband offers.