Press releases

Maximum prices for the RDAO and RPAO fall by 35% and 20%, respectively.

This Convention, which defines the criteria governing the pricing of the postal services of the universal service, will be in force from 2023 to 2025.

See the list of the civil parishes covered by the coverage obligations and the respective operator.

By the end of the 1st half of 2022, there were 2918 5G stations spread across 198 municipalities (64% of municipalities in the country) and 859 parishes (28% of parishes in the country).

Lisbon and Setubal are the districts with the highest number of complaints per 10 thousand inhabitants. Bragança and Guarda have recorded the fewest complaints.

In most cases, the installed radio stations were operating in accordance with the legislation in force. Only one illegal transmitter-receiver was seized.

In 2021, most notifications had an impact on two or more electronic communications services. Fixed telephony was the service most often affected, with 61% of the total notifications received.

ANACOM carried out 22 inspection actions in thirteen CTT postal distribution centres between July 2021 and January 2022 and found shortcomings.

Of the total number of complaints received in 2021, about 63% referred to the electronic communications sector and 37% to postal services, which saw the largest increase in complaints.

In 2021, ANACOM concluded 329 cases, of which 45% ended with the application of fines, 18% with the application of admonitions and 9% were closed.