Press releases

In 2021, most notifications had an impact on two or more electronic communications services. Fixed telephony was the service most often affected, with 61% of the total notifications received.

ANACOM carried out 22 inspection actions in thirteen CTT postal distribution centres between July 2021 and January 2022 and found shortcomings.

Of the total number of complaints received in 2021, about 63% referred to the electronic communications sector and 37% to postal services, which saw the largest increase in complaints.

In 2021, ANACOM concluded 329 cases, of which 45% ended with the application of fines, 18% with the application of admonitions and 9% were closed.

The tariff has been set up to allow families on low incomes or with social need to access broadband, fixed or mobile Internet services.

ANACOM has imposed a single fine of 48 thousand euros on MEO, the maximum amount permitted by law, for the wilful commission of 16 serious economic offences.

Portuguese public and private entities with investment projects in the area of digital connectivity can apply for 258 million euros of funds available - applications no later than 22 March 2022.

Maximum monthly fees in the RDAO will be reduced by 35% and in the RPAO will be reduced by 20%.

MEO was fined €712 000, while Vodafone was fined €425 000 and NOS €369 000.

In total, 20 vessels were checked, including coastal and long-range fishing vessels, hotel ships and pleasure craft.