Pricing criteria lay down that prices of postal services must comply with the principles of transparency and non-discrimination [point c) of paragraph 1 of article 3], being incumbent on CTT to publish in an appropriate manner and to regularly supply users and postal service providers with accurate and up-to-date information on prices, discounts and conditions associated to services that integrate the universal service provision (paragraph 1 of article 4).
The language used in the referred publication must be clear, allowing any user to understand and calculate the price to be paid, irrespective of the service and available mail modalities. This publication must be made, at least, at a specific address at CTT’s website, which must be permanently updated, and it must also be available at any location where services are provided (including post stations and post offices). Any alterations to prices, discounts and respective conditions must be disclosed by CTT to users prior to their entry into force (paragraph 2 read in conjunction with paragraphs 3, 6 and 7 of article 4).
CTT must also notify ANACOM of the referred Internet address, the latter being entitled to create on its own website a direct electronic link to that address. Note that ANACOM already provides at its website a direct link to CTT’s website where the universal postal service tariffs are available.
It is deemed that the disclosure and publication of prices, discounts and other associated conditions, in the terms referred above, will contribute to the compliance with the principle of transparency, as well as to prevent any anti-competitive and discriminatory behaviour, given that, from the outset, prices and other conditions are known by competitors and by the regulator.
ANACOM will monitor compliance by CTT with disclosure and publication obligations laid down in article 4 of the pricing criteria.
