Consult:
- Consultation on quality of service parameters and performance targets of the universal postal service (2018-2020) https://www.anacom.pt/render.jsp?contentId=1427217
By decision of 12 July 2018, ANACOM has approved the parameters of quality of service and performance targets associated with provision of the universal postal service for the 2018-2020 three-year period.
Approval was also given to the report on the prior hearing and public consultation, procedures to which the draft decision was submitted (draft decisionhttps://www.anacom.pt/render.jsp?contentId=1427214 approved on 11 January 2018). In response to these procedures, contributions were received from the following undertakings and users: Ana Costa, API - Associação Portuguesa de Imprensa (Portuguese Press Association), DECO - Associação Portuguesa para a Defesa do Consumidor (Portuguese Consumer Protection Association), Câmara Municipal de Viana do Alentejo, CTT - Correios de Portugal, Eduardo Costa, Impresa Sociedade Gestora de Participações Sociais, João, João Perdigão, José Mestre, José Nunes, Marcos Martins, Ribeiro dos Santos, SINDETELCO - Sindicato Democrático dos Trabalhadores dos Correios, Telecomunicações, Media e Serviços (Democratic Postal, Telecommunications, Media and Services Workers Union) and Tomé Elias.