ANACOM's Multi-Annual Activities Plan 2024-2026 sets out its strategic guidelines for the 2024-2026 three-year period and the main actions that will be undertaken by ANACOM during that period, with emphasis on those planned for 2024. ANACOM's activity over the coming years is based on the following strategic objectives:
- to ensure that the entire country obtains maximum benefits, in terms of choice, price, quality and security, from postal and electronic communications services, through active and rigorous regulation which promotes efficient investment, facilitates the sharing of infrastructure and ensures fair and dynamic competition;
- to ensure maximum protection of the rights of communications users throughout the country and in particular among the most vulnerable populations, by promoting a regulatory framework which gives priority to information and transparency, and which deters and penalises bad practices;
- to strengthen and hold regulation in Portugal accountable, through full respect for its autonomy, impartially and independence, and through a commitment to the rigorous accomplishment of its mission, especially through the sharing of information and knowledge, and by promoting efficiency and the economical use of the resources that are indispensable to the fulfilment of its responsibilities.
These strategic objectives aim to reinforce effectiveness in ANACOM's accomplishment of its mission, which is essential for the sustained development of the communications sector, and which seeks to respond to the needs of all users and defend the rights of citizens.
The publication is divided into seven chapters: executive summary; framework; strategic guidelines; strategic actions for 2024-2026; global indicators; human resources plan; and financial plan.
