Consult information on the National Consumer Satisfaction Index (European Consumer Satisfaction Index - ECSI) on the Internet site of the Instituto Português da Qualidade (IPQ - Portuguese Institute of Quality).
In Portugal, this project is co-ordinated by the Instituto Português da Qualidade (IPQ) and is sponsored by the Autoridade Nacional de Comunicações (ANACOM).
The ECSI - Portugal is the system of measurement, through client satisfaction, of the quality of goods and services available on the national market.
