ANACOM has made public a clarification notice on the implementation of message-based value added services.
This clarification follows some doubts expressed as to the type of numbering resources which should be used to make message-based value added services operational, especially when the provision of such services implies the exchange of free or standard-price (non-value-added) messages prior to the message transmitting the content (value added service).
In conclusion, in view of the regime laid down in Decree-Law number 177/99 of 21 May, as amended by Decree-Law number 63/2009, of 10 March, it is deemed that:
1. Messages from the customer, either (i) requesting value added services and (ii) confirming this request, and from the service provider (iii) supplying information on the conditions of the offer – as provided for in paragraphs 1 and 2 of article 9-A of Decree-Law number 177/99 of 21 May, as amended by Decree-Law number 63/2009, of 10 March –, may be sent to a number which is different from the one whose right of use was allocated for the provision of the respective service, insofar as that number is preceded by the calling code (“61”, “62”, “68” or “69”) used to make the service offer effective.
2. In the service invoice, the service must be identified by the number specifically allocated for the purpose.
Consult:
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Clarification note
(PDF 264 KB)
Related information on ANACOM's website:
- Decree-Law no. 177/99, of 21 May https://www.anacom.pt/render.jsp?contentId=17009
- Decree-Law no. 63/2009, of 10 March https://www.anacom.pt/render.jsp?contentId=900104
- Numbering https://www.anacom.pt/render.jsp?categoryId=36478
