ANACOM estimates that in the week 13 to 19/04/2020, postal parcel traffic in Portugal increased by 10% in comparison to the period prior to the entry into force of the exceptional and temporary measures associated with COVID-19.
International parcels decreased, 25% in the case of parcels sent and 7% in the case of parcels received.
In terms of total national and international parcels, the increase was 7%.
Compared to the previous week, total parcel traffic increased by 30%, with significant increases in both national and international traffic.
|
Week 6 to 12/04/2020 |
Week 13 to 19/04/2020 |
|
|
1. National |
-13% |
10% |
|
2. Outbound international |
-61% |
-25% |
|
3. Inbound international |
-34% |
-7% |
|
TOTAL |
-18% |
7% |
|
Week 13 to 19/04/2020 |
|
|
1. National |
28% |
|
2. Outbound international |
90% |
|
3. Inbound international |
41% |
|
TOTAL |
30% |
Note: Estimate calculated with information representing around 75% of parcel traffic.
Data traffic rises above voice traffic
With regard to electronic communications services, in the week 13 to 19/04/2020, voice traffic increased 17% compared to the pre-COVID-19 period, with fixed voice traffic rising 33% and mobile voice traffic increasing 16%. However, mobile voice traffic is seven times higher than fixed voice traffic.
In turn, data traffic rose by 63%, with fixed data traffic rising by 68% and mobile data traffic falling by 2%. Over 95% of data traffic is carried on fixed networks.
In the week 13 to 19/4/2020, average weekly traffic per user was, at least, 20 minutes of fixed voice, 64 minutes of mobile voice, 40 GB of fixed data and 0.8 GB of mobile data.
The number of accesses at a fixed location increased 0.4%, while the number of mobile accesses decreased between 3.1% and 1.1%, depending on the type of access.
Compared to the previous week, voice traffic decreased by around 4% and mobile data decreased by 6%, while fixed Internet traffic increased by 0.5%.
|
Week from 6 |
Week of 13 |
||
|
VOICE TRAFFIC |
22% |
17% |
|
|
1.1 |
Telephone service at a fixed location traffic (minutes) |
39% |
33% |
|
1.2 |
Mobile telephone service traffic (minutes) |
20% |
16% |
|
DATA TRAFFIC |
63% |
63% |
|
|
1.3 |
Internet traffic volume (in GB) |
67% |
68% |
|
1.4 |
Mobile data traffic (in GB) |
5% |
-2% |
|
ACCESSES |
|
|
|
|
2.1. |
Accesses at a fixed location |
0.2% |
0.4% |
|
2.1.1 |
(of which) residential customers |
0.3% |
0.4% |
|
2.2 |
Mobile accesses with effective use |
-1.2% |
-3.1% |
|
2.2.1 |
(of which) attached to post-paid and hybrid plans |
-0.9% |
-1.8% |
|
2.2.1.1 |
(of which) residential customers |
-0.5% |
-1.1% |
Note: Provisional, estimated data calculated based on information from the four main undertakings that provide electronic communications services.
|
Week of 13 |
|
|
Fixed voice |
20 min. |
|
Mobile voice |
64 min. |
|
Fixed Internet |
40 GB |
|
Mobile data |
0.8 GB |
Note: Provisional, estimated data calculated based on information from the four main undertakings that provide electronic communications services. Default estimate
|
Week of 13 |
||
|
VOICE TRAFFIC |
-4% |
|
|
1.1 |
Telephone service at a fixed location traffic (minutes) |
-5% |
|
1.2 |
Mobile telephone service traffic (minutes) |
-4% |
|
DATA TRAFFIC |
0.2% |
|
|
1.3 |
Internet traffic volume (in GB) |
0.5% |
|
1.4 |
Mobile data traffic (in GB) |
-6% |
Note: Provisional, estimated data calculated based on information from the four main undertakings that provide electronic communications services.
The indicators now released are the result of weekly surveys launched by ANACOM on communications services, with the objective of monitoring the activity of the sector during the period in which the exceptional and temporary measures associated with COVID-19 are in force and contributing to understand the effects of the pandemic on the activities of families and companies.
The current circumstances that the country is faced with justify the collection of high frequency indicators that enable possible changes in trends in the electronic communications markets and in the technical/economic environment to be detected at the earliest opportunity.
The information requested resulted in a survey of needs internal to ANACOM and the needs of external entities that produce statistics and monitor the economic environment and activity, namely the Strategy and Studies Office of the Ministry of the Economy, the Planning, Strategy, Evaluation and International Relations Office of the Ministry of Finance, the National Institute of Statistics, the Bank of Portugal and the National Cybersecurity Centre.
