10. Will the new rules apply automatically from 15 June 2017?

Yes, as from 15 June 2017, the price of your communications in roaming between countries of the European Economic Area (EEA)1 may not exceed the tariffs you pay for national communications (in the case of calls, SMS, MMS and outgoing video-calls, the price of roaming may not exceed the price paid for the communications made in your home country to other national networks). If you are subscribed to a national tariff with a monthly charge which includes a certain amount of free national calls/SMS/MMS, roaming traffic must be discounted from these same volumes and be provided free of charge up to those limits.

In the case of outgoing calls and SMS/MMS messages sent, the roaming price cannot exceed the price paid for communications to other networks when you are in the country where your mobile service is based; however, there may be some limits/exceptions to these rules.

These new rules will be applied automatically, so that if you have previously contracted tariffs with a specific roaming tariff (for example, with a certain amount of roaming communications included or with a daily charge for roaming communications between EEA countries), note the changes made to these tariffs - your operator must inform you of these changes in advance, as contractually established.

Often, advance notice of these changes is communicated by operators through SMS or given on bills.

Contact your operator for detailed information on these changes.

For more detailed information on the applicable prices and the limits/exceptions to the above rules, see answers to the questions "Do my communications in roaming have the same price as my national communications from 15 June 2017?" and "What are the conditions for the implementation of Fair Use Policy (FUP) in roaming between countries of the European Economic Area (EEA)?".


1 European Union countries plus Iceland, Norway and Liechtenstein.