17. How can I request reimbursement for the purchase of a DTH Kit?


Users can obtain reimbursement on the purchase of the first and second DTH Kits in one of two ways:

1. acquire the equipment for its full value (77 euros) and receive a refund for the reimbursement amount (47 euros) after sending the request form http://tdt.telecom.pt/Documents/suporte/custos/mod-c1001138-programa-comparticipcao-equipamento-tdt-complementar.pdf and supporting documents requested by MEO - Serviços de Comunicações e Multimédia to the PO Box address of the DTT Service. The following documents are required: 

  • attach a legible copy of the following documents: National Identity Card (BI), citizen card or passport, cartão de contribuinte (tax identification card), or documentation demonstrating the applicant's status (in case of non-residential addresses); proof of address (for example: electricity, water, gas or telephone bill or bill from other electronic communications services), DTH Kit purchase invoice and proof of applicant's NIB (bank identification number), where applicable;

2. order the DTH Kit and, provided that all requirements for reimbursement are met, collect the equipment from the store, paying only 30 euros per kit (up to two per home). Equipment will be available for collection within 5 working days (for 95 percent of requests), following confirmation from MEO - Serviços de Comunicações e Multimédia.

PO Box address of the DTT Service:

TDT
Apartado 1501
EC Devesas (Vila Nova de Gaia)
4401-901 Vila Nova de Gaia

For further information, consult the DTT Website http://tdt.telecom.pt/.