Quality of postal services across borders : results of a study made by the European Magazine Publishers Federation / FAEP - Fédération Européenne d'Éditeurs de Periodiques
The next moves : convergence in the communications and content industries / ed. The Economist Intelligence Unit
European postal services : 7th annual conference: 8th,9th & 10th March 2004, Hotel Okura, Amsterdam / org. The Institute of Economic Affairs
OECD Communications outlook 2005 / Organisation for Economic co-Operation and Development
Reliability, survivability and quality of large scale telecommunication systems: case study: olympic games / ed. by Peter Stavroulakis
Annual review of IP communications / IEC - International Engineering Consortium
QoS measurement and evaluation of telecommunications quality of service / William C. Hardy
Aferição da qualidade de serviço das redes móveis / Instituto das Comunicações de Portugal
QoS and QoE management in UMTS cellular systems / ed. David Soldani, Man Li, Renaud Cuny
Internet traffic prioritisation [documento electrónico] : an overview / Organisation for Economic co-Operation and Development
VoIP quality of service regulation [documento electrónico] : encouragement or enforcement? / Dianne Northfield
Estudo europeu sobre a satisfação com os serviços de telecomunicações 2007 (telefone fixo, telemóvel, Internet, e TV por subscrição) [documento electrónico] / João Bento, Tereza Garrana, Paulo Paula