Main developments in the postal sector (2010-2013) [documento eletrónico] : final report / Alex Kalevi Dieke...[et al.]
User needs in the postal sector and evaluation of the regulatory framework [documento eletrónico] / Alex Kalevi Dieke...[et al.]
International postal service, remuneration and regulation [documento eletrónico] / Alex Kalevi Dieke...[et al.]