European postal services : 7th annual conference: 8th,9th & 10th March 2004, Hotel Okura, Amsterdam / org. The Institute of Economic Affairs
Pushing the envelope : Achieving high performance in a competitive postal environment / ed. Sylvain Bacon, Michael S. Coughlin
Conference in postal and delivery economics : Cork, Ireland, June 2-5, 2004 / Org. Rutgers Business School