Multi-modal competition and the future of mail / ed. by Michael A. Crew and Paul R. Kleindorfer
Global panorama on postal financial inclusion [documento eletrónico] : business models and key issues / Alexandre Berthaud, Gisela Davico
Annual report 2011 [documento eletrónico] / Swiss Post
Priority and non-priority services : returning to the origins? / Filipa Silva
On the use of reverse auctions to designate universal postal service providers / Carlos Costa