O consumidor europeu em modo alternativo [documento electrónico] / ed. Cetelem
Achieving high performance in the postal industry [documento eletrónico] : Accenture research and insights 2013 / Brody Buhler, Andre Pharand, Vineet Narang
Market share report [documento eletrónico] : 2Q13 FTTx, DSL, and CMTS; : broadband access equipment revenues steady sequentially, down YoY and on an annual basis / Julie Kunstler
Barómetro de vendas APED [documento eletrónico] : 1º semestre 2013 / Ana Isabel Trigo Morais
Inquérito sobre ofertas de pacotes de comunicações eletrónicas em Portugal [documento eletrónico] / Indera - Estudos Económicos
Market share report [documento eletrónico] : 3Q13 FTTx, DSL, and CMTS; : broadband access equipment revenues grow 3% sequentially but longer-term trend continues downward / Julie Kunstler
2014 trends to watch [documento eletrónico] : customer experience and interaction / Keith Dawson
2014 trends to watch [documento eletrónico] : telco operations / Clare McCarthy
The consumer conditions scoreboard [documento electrónico] : consumers at home in the single market / European Commission
Annual Report 2012 [documento eletrónico] : bringing the networked society to life / ed. Ericsson