Management information systems : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon
Case*method : function and process modelling / Richard Barker, Cliff Longman
CASE method fast-track : a RAD approach / Dai Clegg, Richard Barker.
Planning to implement service management / Vernon Lloyd, Colin Rudd, Chris Littlewood
Migrating legacy systems : gateways, interfaces & the incremental approach / Michael L. Brodie, Michael Stonebraker
Object-oriented information systems : planning and implementation / David A. Taylor