Public services 2.0 [documento electrónico] : web 2.0 from the periphery to the centre of public service delivery / David Osimo...[et al.]
Better in regulation in Portugal [documento electrónico] / Organisation for Economic co-Operation and Development
Regulação em Portugal : novos tempos, novo modelo? / coord. Eduardo Paz Ferreira, Luís Silva Morais, Gonçalo Anastácio