Good practice guide on online consumer ratings and reviews [documento eletrónico] / Organisation for Economic co-Operation and Development
Understanding online consumer ratings and reviews [documento eletrónico] / Organisation for Economic co-Operation and Development
The general data protection regulation [documento eletrónico] / European Commission
BEREC report on terminating contracts and switching provider [documento eletrónico] / Body of European Regulators for Electronics Communications
Contributing to growth [documento eletrónico] : European digital single market; : delivering improved rights for citizens and businesses / Alexandre de Streel, Christian Hocepied